Contact Citizenship Test Australia
We are a NSW-based team and we read every message. Whether you have found a question that needs fixing, you are having trouble with your account, or you have general feedback — this is where to reach us.
- General support and account help: support@eprotech.com.au
- Content corrections or question errors: support@eprotech.com.au (subject line: Content Correction)
We aim to respond within 1 business day. Replies on weekends and Australian public holidays may take longer.
Phone
(02) 8052 3458
Available during Australian business hours (Monday to Friday, AEST/AEDT). If we cannot take your call, please leave a voicemail or send an email and we will get back to you within 1 business day.
Address
Eprotech Pty Ltd
25 Alford Street
Quakers Hill, NSW 2763
Australia
Postal address:
PO Box 300, Doonside NSW 2767
Please note: we operate primarily online and do not take walk-in visitors. For physical correspondence, please use the PO Box above.
Founder
Abdul Rehman Khoso — Founder, Eprotech Pty Ltd
LinkedIn
Company Verification
For invoicing, compliance, or due diligence:
- Legal entity: Eprotech Pty Ltd
- ACN: 644 335 535
- ABN: 43 644 335 535
- GST status: Registered
- ASIC status: Registered (active since 15 September 2020)
- Verify on: ABN Lookup · ASIC Register
What We Cannot Help With
We cannot answer questions about your citizenship application, eligibility, test booking, ceremony date, or anything that needs to go through the Department of Home Affairs. For those:
- Department of Home Affairs — Citizenship: immi.homeaffairs.gov.au/citizenship
- General enquiries (Home Affairs): 131 881 (within Australia)
- Find a registered migration agent: mara.gov.au
Feedback
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Last reviewed: 1 May 2026
