Terms and Conditions

WEBSITE USE TERMS AND CONDITIONS

Copyright
All content included on this site and on the training program application, such as (but not limited to) text, graphics, logos, button icons, images, questions and answers database, data compilations, services names and software, is the property of citizenshiptestaustralia.com.au and protected by Canadian and international copyright, service marks, and any other domestic or international intellectual property laws. By using this website, you acknowledge and agree that all such citizenshiptestaustralia.com.au content is the property of citizenshiptestaustralia.com.au. citizenshiptestaustralia.com.au retains all proprietary rights in such content and you may not copy, reproduce, modify, distribute, republish, display, post or transmit any part of this website and its training program without our express permission in writing.

Website Content
We do not represent the Australian government in any way. All information provided by us is only accurate to the best of our knowledge and it is your responsibility to double check this information with official sources.

Computer viruses
citizenshiptestaustralia.com.au shall not be liable for Internet software, computer viruses or destructive programs that you may experience as a result of visiting this website or any of its links and recommends that you install appropriate anti-virus or other protective software.

Your account
Your account is valid for lifetime from the date of purchase. By using citizenshiptestaustralia.com.au, you are responsible for all activities that occur within your account. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

Warranties
No warranties of any kind are implied with respect to the use of citizenshiptestaustralia.com.au. We do not claim that the use of our services will meet your requirements, will be accurate, or will be uninterrupted or error free. We do not guarantee that our questions will exactly match the official questions during your test and we do not guarantee that you will pass your official citizenship test. By using this site, you agree that the use of our material is for practice purpose only and does not guarantee that you will become a Australian Citizen.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Refund Policy

You acknowledge that we have limited liability in terms of refunding the fee paid by the user for practice tests.

• We have no obligation to provide you online access for practice tests until you provide us correct email address and correct payment details for processing the order.
• No refunds can be claimed for providing incorrect email address, as we charge regardless of the accuracy of email address.
• Although a refund can be considered in case of failure or processing errors occurred in citizenshiptestaustralia.com.au but not guarantee. You can claim your refund by sending an email on support@citizenshiptestaustralia.com.au providing the email address used for order, order date and time. Further investigation will be made by using details to take any decisions on refund.

Community/Forum Terms & Participation Agreement

By creating an account and participating in our community/forum, you agree to the following:

1. You are responsible for all content you post, including comments, questions, images, or any shared material.

2. You will not post harmful, abusive, illegal, or inappropriate content.

3. You give us permission to display, store, and moderate your posts within the community.

4. We may remove posts or suspend accounts that violate community rules.

5. You agree not to spam or use the forum for commercial advertising without permission.

6. Your posts may be visible to the public, depending on forum settings.

7. You own your content, but you grant us a license to display it on our website.

8. We are not responsible for the accuracy of user-generated content.

9. You must follow all applicable laws when participating in the community.

Terms and Conditions for Submitting Video Reviews

By submitting a video review to our website, you agree to the following terms:

1. You Grant Us Permission

You give us a non-exclusive, royalty-free, worldwide license to:

• Display your video on our website
• Use it for marketing or promotional materials
• Share it on our social media channels
• Edit, crop, or modify the video if needed (without changing your message)

2. You Confirm the Video Is Yours

You confirm that:

• You created the video yourself
• You own the rights to the content
• No one else has rights to the material
• You are not violating any copyright, trademark, or privacy rights

3. Public Display

You understand and agree that:

• Your video will be visible to the public
• Your voice, image, and name may appear publicly
• Anyone may view, share, or comment on your video

4. Content Guidelines

You agree not to upload content that is:

• Offensive, harmful, or inappropriate
• Misleading, false, or defamatory
• Promoting illegal or dangerous activities
• Not related to a genuine review experience

We may remove any video that violates these rules.

5. Removal of Your Video

You may request removal of your video at any time by contacting us.
We will remove it within a reasonable timeframe.

6. Limitation of Liability

We are not responsible for:

• How other users interpret or react to your video
• Any consequences of your video being public
• Third-party sharing of your video

7. Agreement

By uploading your video, you confirm that you have read and agree to these Terms & Conditions.

Contact Us

For further questions, enquires or feedback you may email us support@citizenshiptestaustralia.com.au